Privacy Policy

We respect the privacy of every individual who visits this site. Our policy on the collection and use of personal information is outlined below.

We collect and use personal information for business purposes only in order to:

  • Create and inform you of products or services that may meet your needs
  • To alert you to any product news, special offers, updated information and other news services from Ascent
  • To help us create content most relevant to you
  • Administrate or otherwise carry out our obligations in relation to any agreement you may have with us
  • Anticipate and resolve problems with your service

We need to collect and process personal information about you (including your name, address, telephone number and Email). We may ask you for this information on our web site.

We also need to disclose such information to the insurers who underwrite the policies detailed on this web site in order that they may:

  • Analyse your particular insurance needs
  • Provide you with an estimate or quote for their policies (where appropriate)
  • Administrate or otherwise carry out their obligations in relation to any agreement you have with them
  • Anticipate and resolve problems with your service
  • Create and inform you of products or services that may better meet your needs

Where such sensitive personal information relates to anyone other than you, you must obtain the explicit consent of the person to whom the information relates both to the disclosure of such information to us and its use by us as set out above.

We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy.

Providing you with the best service

It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply us with (except for any sensitive personal information as referred to above) for:

  • Market research and tracking of sales data
  • Sending you information about our products and services

If you linked to our site from a third party Web site, we may also use the information you supply us with for giving your name, address and e-mail to the third party which owns or operates the Web site from which you linked to our site. This third party may use this information for:

  • Market research and tracking of data
  • Sending you information about our products and services
  • Giving the information to our associate offices and companies to enable them to send you information which may be of interest to you

If you do not want us to use the information relating to you for any of the above purposes or to disclose your name, address and Email as set out above, please contact us as set out below. If you do choose to ask us to stop using your personal data for these purposes, then:

Neither we nor our associate offices will use personally identifiable information relating to you for marketing purposes. If you linked to our site from a third party Web site, we will not disclose any personally identifiable information relating to you to the third party which owns or operates the Web site from which you linked to our site.

If, however, you are or have been involved in an Agreement with us then we may continue to process data for the purpose of administrating and otherwise in connection with that Agreement. This requirement will continue for as long as we have an Agreement with you and for a reasonable period of time afterwards (as, for example, we may be legally obliged to retain information about you for a given period of time).

Non-personal information

We may automatically collect non-personal information about you such as the type of Internet browsers you use or the Web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this Web site.

Information placed on your computer

We may store some information (commonly known as a "cookie") on your computer when you look at our site. This information facilitates your use of our Web site and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to (your help screen or manual should tell you how to do this).

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security

We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.

Third Parties

We cannot be responsible for the privacy policies and practices of other Web sites even if you access them using links from our Web site and recommend that you check the policy of each site you visit.

In addition, if you linked to our Web site from a third party Web site, we cannot be responsible for the privacy policies and practices of the owners or operators or the third party Web site from which you linked to our Web site and recommend that you check the policy of that third party Web site and contact the owner or operator of such Web site if you have any concerns or questions.

Contacting us

If at any time you would like to contact us, the details are available on our contact us page.

Legal Information

All copyright and other intellectual property rights in any material (including text, photographs and other images and sound) contained in this web site are owned by Ascent™ or have been licensed to Ascent by the rights owner(s) so that Ascent can use this material as part of this web site. You are only allowed to use this web site and the material contained in the web site as set out below. If you wish to do anything else with any of the material you must obtain the written permission of the owner of the rights in that material.

This web site contains trademarks, including this name and logo. All trademarks included on this web site belong to Ascent or have been licensed to Ascent by the trademark owner(s) for use on this web site. You are not allowed to copy or otherwise use any of these trademarks in any way except as set out below. If you wish to do anything else with any of the trademarks you must obtain the written permission of the owner of that trademark.

What you are allowed to do:

  • You may access any part of the web site to which access is open to all users
  • Access to some parts of the Web site is only possible by password. You may only access these parts of the Web site if you have a valid password
  • You may print off one copy only of any individual page for your own personal use, as long as you do not do any of the things set out under "what you are not allowed to do"
  • Permission to use Documents from this web site is granted, provided that:
  • The copyright notice below appears in all copies and that both the copyright notice and this permission notice appear
  • Use of such Documents from this Web site is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media without the express permission of Ascent
  • No modifications of any Documents are made. Use for any other purpose is expressly prohibited by law.

What you are not allowed to do:

  • You are not allowed to copy (whether by printing off on to paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "What You Are Allowed to Do"
  • You are not allowed to copy or use any material from the web site for any commercial purpose at all, unless agreed expressly with Ascent
  • You are not allowed to remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from the web site.

Disclaimer

You are solely responsible for deciding whether any of our products or services are suitable for your purposes. If you need any advice before recommending any insurance policy please contact your usual Ascent Account Manager or Insurance Support Manager.

This web site includes links to external web sites. These links are provided in order to help you find relevant services which may be of interest to you quickly and easily. You are solely responsible for deciding whether any of these services are suitable for your purposes. Ascent is not responsible for the suppliers of these services or the goods they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these.

It is a condition of using this site or trading with Ascent that Ascent bears no responsibility for any loss suffered by you, through our website or telecommunications becoming unavailable for any reason, but in particular because of faults with our telecommunications providers, Internet Service Providers or faults suffered by other infrastructure providers elsewhere on the Internet.

Changes to terms and conditions and disclaimer

Ascent may change the web terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current web terms and conditions and disclaimer and so you should check these each time you revisit the site.

Changes to operation of web site

Ascent may change the format and content of this web site (or of any insurance products or services offered via this web site) at any time.

Ascent may suspend the operation of this web site (or suspend provision of any insurance products or services offered via this web site) for support or maintenance work, in order to update the content or for any other reason.

Ascent reserves the right to terminate access to this web site (and to products and services offered via the web site) at any time and without notice.

Data protection

Personal details provided to Ascent through this web site will only be used in accordance with our privacy policy. Please read this carefully before proceeding. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Our insurance products

All insurance policies available on this web site are arranged through Ascent Underwriting LLP (company number OC380469), whose registered office is at 10-12 Eastcheap, London, EC3M 1AJ, United Kingdom, acting as an independent intermediary.

You will be able to view insurance policy summaries on this Web site. Full policy wordings will be available in hard copy on request.

Ascent will notify you of any changes to the terms and conditions of any insurance policy and will give reasonable notice for any changes which are due to take effect. Notification of changes will be provided to you in hard copy or electronically.

You should keep a copy of all information submitted to or received from us for your records.

Ascent will use its best endeavours to reply promptly to all correspondence. Such reply may be by Email or in writing.

Complaints procedure

If you have a question or complaint, please contact us or write to the Insurance Support Manager, Ascent Underwriting LLP, 10-12 Eastcheap, London, EC3M 1AJ, United Kingdom.

Ascent Underwriting LLP is authorised and regulated by the Financial Conduct Authority.

Jurisdiction

These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions the English courts will have non-exclusive jurisdiction over such dispute.

Contact info@ascentunderwriting.com with questions or problems, as appropriate.

Trademarks. Ascent™ and the Ascent logo are trademarks of Ascent in the UK and other countries. Registered office. Ascent Underwriting LLP, 10-12 Eastcheap, London, EC3M 1AJ, United Kingdom.